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Alert Preferences

Discussion in 'Site Feedback' started by Dave, Oct 27, 2011.

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  1. Dave

    Dave Moped

    Messages:
    14
    I've been trying to change my alert preferences so i don't get emails and alert notifications regarding posts i have made.

    I change it all not to send alerts and save, then when going back they are all ticked again.

    Is it me or a post number related thing?

    (probably me)
     
    Dave, Oct 27, 2011
    #1
  2. Roadwart

    Roadwart Administrator Staff Member Administrator +

    Messages:
    6,720
    Sounds silly but you *are* clicking the "SAVE" button at the bottom of the page?
     
    Roadwart, Oct 27, 2011
    #2
  3. Dave

    Dave Moped

    Messages:
    14
    Yep

    several times.

    Did say it was probably me
     
    Dave, Oct 27, 2011
    #3
  4. GixxerGilly

    GixxerGilly Moderator +

    Messages:
    1,447
    I never have emails, I disabled everything . but cant find how I done it, for all threads and post s ??
     
    GixxerGilly, Oct 27, 2011
    #4
  5. GixxerGilly

    GixxerGilly Moderator +

    Messages:
    1,447
    hmmm I lie .......... I couldnt find how to do it (on here either) -so set a *task/option* in my email folder and all sec emails (100's of them I have just noticed) - go into my delete folder .. which I have just emptied ....
     
    GixxerGilly, Oct 27, 2011
    #5
  6. Roadwart

    Roadwart Administrator Staff Member Administrator +

    Messages:
    6,720
    OK. hover your mouse over your username at the top right of the screen & choose "Alert Preferences" from the drop down box. At the new screen, untick the ones you don`t want alerts for, scroll to the bottom of the screen & click on save.

    If this still doesn`t work, log out of the site & then clear your browsers cache *&* temporary internet folders. Log back in & then try again & let me know how you get on.
     
    Roadwart, Oct 27, 2011
    #6
  7. Dave

    Dave Moped

    Messages:
    14
    Had a go on the laptop, using both Opera and IE.

    Everything stays ticked.

    I'm sure it's me, I'm cursed.
     
    Dave, Oct 27, 2011
    #7
  8. Roadwart

    Roadwart Administrator Staff Member Administrator +

    Messages:
    6,720
    OK, have a go now bud
     
    Roadwart, Oct 27, 2011
    #8
  9. Dave

    Dave Moped

    Messages:
    14
    Just tried in both again, but no luck.

    It's not a major hassle, just getting inside my head as to why it's not working (It's the IT problem solving part of my brain getting me going)
     
    Dave, Oct 27, 2011
    #9
  10. Roadwart

    Roadwart Administrator Staff Member Administrator +

    Messages:
    6,720
    OK, leave it with me & I`ll see if I can solve it mate.
     
    Roadwart, Oct 27, 2011
    #10
  11. Roadwart

    Roadwart Administrator Staff Member Administrator +

    Messages:
    6,720
    Dave, if you change & save them but DON`T go back in to check them, do you still get the alerts or do they stop?
     
    Roadwart, Oct 27, 2011
    #11
  12. Dave

    Dave Moped

    Messages:
    14
    all unticked and saved, haven't gone back in to look so we can check that out.

    suppose atleast this is putting my post count up :)
     
    Dave, Oct 27, 2011
    #12
    GixxerGilly likes this.
  13. Roadwart

    Roadwart Administrator Staff Member Administrator +

    Messages:
    6,720
    OK< I`m trying to determine if its not working at all or is just resetting when you go back in as it all looks ok in the database.
     
    Roadwart, Oct 27, 2011
    #13
  14. Dave

    Dave Moped

    Messages:
    14
    Went to bed after Celeb Juice so have only just come back on. Haven't been back into the preferences and i got the alerts.

    Will see what happens at work, using Firefox and IE 8 here.

    EDIT: Just tried it and going back in doesn't change the ticks.

    Had a look around and found the option of getting emails when someone replies to a post. Taking the tick out of this and then saving that page makes that choice stick.

    It's in preferences Gilly.

    I can live with the alerts showing when i log in if there's no fault found <- one of our favorites here where i work :)
     
    Dave, Oct 28, 2011
    #14
  15. Roadwart

    Roadwart Administrator Staff Member Administrator +

    Messages:
    6,720
    OK Dave. I`ll dig a bit deeper mate.
     
    Roadwart, Oct 28, 2011
    #15
  16. Roadwart

    Roadwart Administrator Staff Member Administrator +

    Messages:
    6,720

    Just made a small change to the system as suggested by the guys who wrote the forum software. Wanna give it a go & see if it works now?
     
    Roadwart, Oct 28, 2011
    #16
  17. Dave

    Dave Moped

    Messages:
    14
    Still staying there. I have noticed that when changing preferences it refreshes the page after saving whereas alert preferences drops a banner down from the top saying settings have been saved and the page doesn't appear to refresh.
     
    Dave, Oct 28, 2011
    #17
  18. Roadwart

    Roadwart Administrator Staff Member Administrator +

    Messages:
    6,720
    Just checked here & I am getting the drop down "Your preferences have been saved" banner here. Curiouser & curiouser.
     
    Roadwart, Oct 28, 2011
    #18
  19. Stars and Stripes

    Stars and Stripes Secret prototype + Site Supporter

    Messages:
    1,906
    I had the same problem a while back, "unticked it all" still got emails, kept unticking and saving (lots of times) but still got emails, then I tried again and its been fine ever since , NO idea what I did differently [​IMG]
     
    Stars and Stripes, Oct 28, 2011
    #19
  20. Roadwart

    Roadwart Administrator Staff Member Administrator +

    Messages:
    6,720
    It seems to be a problem that`s not confined to just us. Other sites are also experiencing this. I`m hoping the new upgrade (when available) will rectify it.
     
    Roadwart, Oct 28, 2011
    #20
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