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Data Tool Product Recall

Discussion in 'Mechanical' started by BlackHornet, Jan 30, 2017.

  1. BlackHornet

    BlackHornet Look before you turn Staff Member Moderator +


    Important Safety Recall – S4 Red & Triumph Alarm


    20th January 2017
    Scorpion Automotive Ltd, owner of the Datatool brand has today announced an important Safety Recall on the Datatool S4 Red series alarm.

    As part of the ongoing product evaluation, it has become apparent that a limited number of Datatool S4 Red alarms, also sold as the Triumph Approved Accessory Alarm system, may suffer operational issues which ultimately lead to the motorcycle becoming immobilised.

    In light of the safety implications and potential for customer dissatisfaction, Scorpion Automotive have decided to undertake a recall campaign to replace all affected units free of charge.

    This safety recall is being monitored by the Driver and Vehicle Standards Agency (DVSA) who are the government agency responsible for these matters.

    Investigation has shown that this is not normally an issue that suddenly becomes apparent, early symptoms include the alarm becoming difficult to disarm, the alarm making unexpected bleeps when arming / disarming or the alarm LED glowing faintly when the alarm is disarmed.

    Customers are asked to check the alarm serial number as detailed on their installation certificate or on the underside of the alarm itself and refer to the following identification procedure. If an alarm system has been replaced previously under warranty please make sure to check the serial number of the later alarm.

    Any owners with potentially affected alarms should visit www.datatool.co.uk/service to verify if their alarm is included in this campaign and if applicable to provide their details to Datatool in order for arrangements to be made for the alarm to be replaced.
  2. Roadwart

    Roadwart Administrator Staff Member Administrator +

    This could explain Jons problem in France last year.
  3. Panel Man

    Panel Man World Superbike +

    Can it be fixed with ointment as well, then?
    lammyR6 and Roadwart like this.

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